I’ve also learned that while the big anti-malware companies have the viruses pretty well controlled the trojans not so much.
We only have one communal laptop in the family, and when it gets ‘sick’, we all suffer. My wife can’t watch her Hulu and Netflix, my daughter can’t play her games, and I can’t blog.
Fortunately, instead of having to shell out $100 to a stranger, we have an IT guru in the family. He’s very smart, very nice, and gave us tools to fight future infestations.
The asking for help is the hardest part.
The conversation went like this…
Yes…I restarted the computer.
Yes, the computer is connected to the internet.
No, I wasn’t looking at porn.
Yes, I’m sure I wasn’t looking at porn.
We have an anti-virus program, but the problems come up before it can run a scan.
Okay. See you Saturday.
SATURDAY…
See, this is what happens.
You have HOW many anti-virus programs to run?
It’s going to take HOW long?
HOURS LATER…
Thank you very much for this. We really appreciate it.
Yes. The food was good wasn’t it?
Thanks again. Bye.
THE VERY NEXT DAY…
Hi again.
Yes, I restarted the computer.
Yes, the little thing on the side of the laptop is on.
No, I wasn’t looking at porn. What do I do?
Right clicked and checked the box…
Got it…Are you sure this will work?
OKAY! (Whew), it worked. Thanks again.
Yeah, I’ve been meaning a take a class in this…
No, I wasn’t looking at porn. Talk to you later. Bye.
The problem with computer viruses and trojans is that no matter what you’re doing when they show up, everyone thinks porn is the cause. Well, that and life grinds to a halt.
So now that we’re up and running again, I’ve got to get back into a regular blog routine and back on topic.
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